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By using our services, you agree to comply with our terms and conditions as well as web policy.
EveBit Digital is not liable in any way for the content posted, opinions expressed, or actions of the users of our services. Any concerns about the above should be sent directly to
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Interpretation
The provisions of this Policy are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. EveBit Digital reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.
Modification
EveBit Digital reserves the right to add, delete, or modify any provision of this Policy at any time without notice. We will be the sole arbitrator as to what constitutes a violation of any of these provisions.
Reporting Abuse
Any party seeking to report any violations of EveBit Digital's Web policies should contact Email Address:
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Warranty of Goods/Services
All our goods/services will serve their intended functions.
Terms of Warranty
All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.
Prices
All our prices are nett. No discounts will be given unless otherwise stated.
Payment Processing
We accept cash payment, fund transfer, cheque payments and credit card via eNETS. Insufficient payments or returned cheque shall be deemed to be non-payment. If payment is not received by the due date, EveBit Digital reserves the right to render the service(s), if applicable, inactive. Re-activation fee of $30 is chargeable.
Billing, Renewal and Cancellation Policies
Incorrect Billing Information and Billing Failures
If your billing information is incorrect, or your Credit Card is denied for any reason upon automatic renewal, you will receive an email at the email address on file with us informing you of the problem. If you do not provide alternate payment arrangements within 7 days of that notice, your account will be suspended. You will have 14 days to resolve the situation and provide proper billing information. If we do not hear from you within 14 days, your account will be deleted from our system. EveBit Digital is not responsible in any way for any loss of revenue or intellectual due to account suspension or deletion.
Once you have updated your billing information and are ready to resolve your outstanding charge, your account will then be renewed for 1 year from the date of resolution. However, EveBit Digital will not guarantee if the same domain name would be available to you after it has lapsed during the period of suspension or deletion.
Renewal of your Hosting Account
Account renewal is automatic until cancelled by the account holder. All accounts will be renewed according to the term selected upon account signup. However, if the renewal invoice is not closed within the grace period. The domain will be de-activated, and will be deleted if it is not re-activated by the customer within 14 days of expiry. Reactivation fee of $30 applies.
Account Cancellation Notification
You must notify us via Email that you wish to cancel your account. Notification should be made at least 14 days prior to account renewal. If you do not notify us at least 14 days prior to your scheduled renewal date, your account will be renewed at the contract rate. Your account will then be cancelled at the end of the next billing cycle.
Account Cancellation Fees and Refunds
No cancellation fees are applicable for account cancellations. All accounts are fully refundable for the first SIXTY days, after which refunds are not applicable for account cancellations.
Refunds are not applicable to all domain names that were applied on behalf of the customer. You will retain the use of the domain name after cancellation of account.
If you have received the domain name as part of a hosting package through EveBit Digital, you will be charged for the domain name registration fees at a rate of S$20 per name, per year of registration. For .sg domain name that was purchased at a discounted price as part of a hosting package through EveBit Digital, you will be charged for the domain name registration fees at a rate of S$60 per name, per year of registration.
Cancellation of Orders
We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.
We will not entertain any cancellations once the order is confirmed and submitted by the customer.
Confirmation of Orders
We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.
Consequences of Violation Policy
When EveBit Digital becomes aware of an alleged violation of its Acceptable Use Policy, EveBit Digital will initiate an investigation. During the investigation EveBit Digital may restrict Customer 's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, EveBit Digital may, at its sole discretion, restrict, suspend, or terminate Customer's account without notice or refund, and/or pursue other civil remedies.
If such violation is a criminal offense, EveBit Digital will notify the appropriate law enforcement department of such violation.
EveBit Digital does not issue payment refunds for any outages incurred through service disablement resulting from violations of this agreement.
Any threat, vulgar and profane language directed at any EveBit Digital staff member through phone or email may result in immediate termination of an account. Any violation of this policy by any employee, contractor or third party programmer of EveBit Digital should be reported immediately. Bottom line is let's work together toward a mutually beneficial relationship and create a prosperous and responsible Internet community!
EveBit Digital does not tolerate any pornographic material or spamming and both infringements will result in an investigation and possible termination and removal of the site and/or virtual server without a refund. EveBit Digital prides itself as a responsible member of the Internet community and is committed to protecting the data of and providing quality service to all EveBit Digital customers all of the time.
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